TOO OFTEN I hear my peers talk about their bad experiences with Black owned businesses. I would defend my people to the DEATH! But at some point we have to hold each other accountable. You do that when you love someone. With over thirteen years of customer service experience I felt qualified to give 3 tips that will help increase sales and drive business. Currently I am a financial investment advisor for a well known broker dealer in the United States and at this point in my career I can say that no matter what business you're in, these three tips will WORK! I started out in retail and learned the basics, you know, 'the customer is always right' and when became a licensed professional I realized that there was much more to that. What it really means is, as long as I am doing everything right my clients won't have anything to complain about and if they do I didn't do everything right. Now I know some of you are saying 'people will complain even when you do everyt